To help create a calm, welcoming and professional space for everyone, we kindly ask you to take a moment to read through our studio policies. Thank you so much for your understanding and support .

1. Deposits, Cancellations & No-Shows – A small deposit is required to secure your booking. – If you need to cancel, please give at least 24 hours’ notice so we can offer the slot to someone else. – Cancellations made with less than 24 hours’ notice will be charged 50% of the service fee. – No-shows (not showing up without notice) will be charged the full service fee. Your time is valuable — and so is ours. We really appreciate your understanding!

2. Late Arrivals – If you’re more than 15 minutes late, your appointment may need to be shortened or rescheduled depending on the day. – Unfortunately, the deposit cannot be refunded in this case. Please try to arrive on time so we can give you the full experience 🕊️

3. Children & Pets – For your safety and comfort, we kindly ask that you don’t bring children or pets to your appointment. – If you’d like to bring someone along with you, just send us a quick message beforehand so we can see if it’s possible. – We don’t have a waiting area, so we may not be able to accommodate unplanned guests.

4. Phone Use & Studio Etiquette – Please use headphones for calls or videos. – Out of respect for other clients, we kindly ask to keep the noise level low. – Smoking and vaping are not allowed indoors. If you’re outside, please be mindful of others around you.

5. Payment – We accept both cash and bank transfers. – If you have any questions about payment, feel free to ask ahead of time — we’re happy to help.

6. Photos & Social Media – You’re welcome to take photos/videos, just check in with us first 😊 – Occasionally we may ask to take photos of your nails for our portfolio or social media — but only with your permission.

7. Aftercare – We’ll give you tips and advice after your appointment — please follow them to help your nails last beautifully. – If you notice anything unusual within 3 days, just let us know — we’re always happy to help.

8. Privacy & Security – Your privacy is important to us. Personal data and photos are shared only with your consent. – For everyone’s safety, CCTV may be in use within the studio.

9. Feedback We truly appreciate your feedback — it means the world to us! Feel free to leave a review or message us after your visit. Your kind words help small businesses like ours grow 🌿